Please consider adding your cracked windshield to the nhtsa complaint file. Subaru outback questions is anyone having issues with. I had my visor down and the impact was was so light i didnt even bother to check it. Its on the middle top part going to where the rearview mirror is located. After two weeks of driving a very small rockdebris hit my windshield and cracked it. If your windshield is damaged or weakened in any way, get in touch with an auto glass specialist for immediate repair or replacement. These are two questions you probably only ever ask when youre buying a car or when something isnt working right on your car. The subaru class action lawsuit argues that, plaintiffs demand that defendants accept responsibility for replacing damaged windshields under subarus new vehicle warranty at no charge to plaintiffs and the classes and reimburse plaintiffs and the classes for losses suffered as a result of the defect. Whether to obtain such additional protection is your decision. But driving gravel roads definatly wont get it covered under warranty.
Also please check out the statistics and reliability analysis of subaru forester based on all problems reported for the forester. In the past decade, new cars and the warranties that cover them have greatly improved though they dont cover everything. Subaru forester owners have reported 23 problems related to windshield under the visibility category. Subaru has been under fire for faulty windshields and subaru of america is hit with another cracked windshield classaction lawsuit. If the windshield had a stress crack you will no dimple and the crack will be smooth. Subaru cracked windshield class action revised top class. Nope,, subaru warranty does not protect damaged or defected parts due to some accident or something striking it. I have one that leaves a small probably 316 wide streak just above eye level that i would like to get replaced when the crosstrek goes in for the two pending recalls if i can have it replaced at no cost. Subaru extends windshield warranty technically speaking. Added security was created exclusively for subaru vehicles. If youre sure theres no rock chip, it should be covered under warranty as defective glass materials or workmanship.
Ive just had a crack appear in my 2017 subaru legacy. This time we referenced my old boss who had the same thing happen to him. The 2019 subaru crosstrek has 2 problems reported for cracked windshield. Have owned 4 other subarus, but this is my first forester.
For vehicles within the basic new car limited warranty period or covered by the windshield warranty. Without increasing your vehicle insurance premiums, your windshield repairs are covered. According to the plaintiff, when vehicles are brought in for repair, subaru dealers search for an excuse to deny warranty coverage by claiming that an impact with the windshield caused the cracks. Is there anything i can do to get this replaced under warranty. A subaru legacy and outback cracked windshield lawsuit claims the windshields are a safety hazard because they crack, chip and break, but subaru says a warranty extension took care of the problems. Nothing has ever hit my windshield and it cracked at the very top and has now made its way all across one end to the next. For instance, chevrolet just announced it will provide an eightyear. Subaru of america windshield cracked while driving may. For drivers with comprehensive damage insurance, the repairs may, or may not, be covered. I researched and found a lawsuit relating to outbacks.
We got it covered under warranty because there were no signs of abuse anywhere on the car, and the owner was a really nice guy so we wanted to go to bat for him. The plaintiff alleges subaru dealers, instead, employed a practice of pinning consumers windshield failures on external causes not covered under warranty. Well, the windshield cracked again while sitting in the parking lot. However the last windshield picture that was posted had a definite impact that caused the crack. Damage covered under the terms of this windshield warranty extension is limited to windshield cracking as a result of minor or. My weeks old crosstrek, 500 miles, has a cracked windshield. Subsequent to the repair, the second windshield chipped when a small stone ticked another part of the windshield. I was driving at texas highway speeds 85mph when i heard a snap. Subaru loses lawsuit over faulty outback windshields. Will my 3 year36,000 mile warranty cover a cracked. I have tons of chips on my windshield from the mountains. The manufacturer responded by extending the windshield warranty, but consumers say it didnt fix the defect.
Subaru windshield crack lawsuits forester, outback. The most recently reported issues are listed below. Windshield cracking concerns 20152016 subaru legacy. Btw, my factory windshield cracked when safelite attempted to repair a small star burst.
Your cars windshield is a key safety feature that it protects you from wind, water and debris. It can also prevent severe injury in the event of a collision. I dont think i can do anything, but id just thought id ask. I expect to get nowhere with the dealership but will certainly try there before hitting the glass replacement store insurance will cover but would rather have subaru replace as it certainly seems like a defect that should be covered under warranty. My passenger told me that the windshield on her side had just cracked. Owners report that the windshield replacement is not always covered under warranty, but that the windshield needs to be purchased directly from subaru, as the vehicles active safety camera system, called eyesight, will not function properly unless. The deciding factor is they will look along the line for a chip. Will subaru cover for a new windshield under warranty. These warranties cover any repairs needed to correct defects in material or workmanship reported during the applicable warranty period and which occur under normal use. Also make sure that subaru of america knows about it. At your convenience, repairs can be one at the dealership, home, or office.
Of course, the dealer said that the crack was not covered under the extended warranty provisions. I recently purchased a used 2018 subaru outback touring with 9k miles. The only time a windshield is warrantable is for a stress crack. I have a 20 wrx with 6300 miles, with a cracked windshield caused by a rock chip in the highway. Is windshield glass replacement covered by car insurance.
However, on the replacement windshield also subaru glass safelite successfully repaired a star burst. Other owners also allege dealers denied them warranty coverage and had to pay for the new windshield out of pocket. I dig out a file, subarus 1219215r, about extending warranty for 201516 ob windshield. Ive been researching the 2019 forester, and decided to check out the complaints here. I delivered a 10 legacy to a customer 2 weeks ago and 3 days after the girl bought it, she got a stress crack that started in the lower corner, and went up and right across the middle. I was aware that subaru was having problems with windshields cracking as i had such a problem with my 2015 outback.
It was cracked on a hot day when being washed with cold water. Subaru brz cracked windshield,does my warranty cover it. Cracked windshield page 2 subaru forester owners forum. It is superimportant information to know and when you want to know it. Chipped, cracked, and broken windshields are among the most common car repairs. When i bought my car the windshield was covered and under warranty by what my. I drove to a nearby subaru dealer they refused to fix it under warranty. Since your vehicle was designed and built to resist corrosion, use of additional rustinhibiting materials is not necessary and not a requirement for coverage under this warranty. Model year 2018 and newer cracked windshield subaru xv. If you want to go back to the dealer for whatever reason, and try to get them to warranty the windshield for a stress crack, and you can prove that nothing else could have cracked it due to the break originating from the very bottom edge, etc, then they might do it under warranty, as several of our club members have done. When i took it into the dealership to see if this was covered under the warranty, i was told there was a small rock chip underneath where my wiper blade sat. Subaru defective windshield lawsuit now includes many 2020. Class action claims certain subaru windshields are defective.
Newer subaru outback windshield spontaneously cracked. A third faulty windshield lawsuit is now filed against subaru. Does anyone know how much deterioration to a windshield wiper is needed in order to claim a replacement under the warranty. In the foresters case, the culprit appears to be oem acoustic glass manufactured by agc. So soa considered a flaw due to there being no point of impact. According to the lawsuit, owners reported that their replacement glass also suffered from spontaneous windshield breakage. The glass repair shops are also scum cause they price the repair in accordance with your deductable. At the beginning of october, got to my car after work car was parked in a sheltered parking garage. Not long later the windshield cracked again spontaneously. Subaru says legacy and outback windshield lawsuit should. Of course, the dealer said that the crack was not covered under the extended warranty provisions mentioned is this article.
I can recall a small pebble kicking up from the road, but i wasnt traveling that fast and i didnt think it significant at the time. Keep documentation that youve made a warranty claim in case the dealer denies it. My mom recently got a windscreen crack from a rock after a month of owning the car so we contacted subaru and they said it is not covered under warranty we were questioning the quality so we emailed them again. Interestingly, subaru appears to have acknowledged the potential windshield defect with a halfhearted warranty extension program implemented in the fall of 2015, the complaint says. The test consists of running a pen down the crack until you find a crack or dimple. Stanley subaru what is covered by a subaru warranty. Ever since subaru started using this soundabsorbing glass in the forester beginning with my 2017, complaints of windshield cracks have increased significantly. If you need a new windshield you will have to pay for the deductable. We have a 2017 subaru legacy and the windshield cracked on the second day of the car ownership in march 2017. But he did suggest i bring the car in next week anyway to have the service manager look at it.
Covers front windshield repair of chips and cracks caused by propelled rocks or road hazard debris while driving on public roads, streets, or highways. Pebbles, vandalism, falling branches, animals, and even sand and gravel can damage your windshield. Subaru defective windshield lawsuit now includes many 2020 models. This time we did not allow them to inspect it with a ball point pen and they agreed that it was a spontaneous crack. So if you truely are in the right it will work out for you.
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